Job Title: Operations Engineer - Mobile VAS Company
Job Location: ACCRA - Osu area
> Responsible for product & platform support for mobile operator. Single point of contact for all operational/technical issues.
> Would have to gain in-depth operational knowledge of Spice products and diagnose/fix most of the issues and complaints with minimal support from the Product team
> Managing windows/linux servers, storage systems & Network Server/product deployment, expansion & testing - Process adherence & incident reports
> Troubleshooting on platform/products/networking/telecom/database
>Should be hands on for all the day to day operational activities (Process adherence & incident reports, security updates, Backup, Reporting, Release management, Testing, CDR, reconciliation).
Required Educational Qualifications & Years of Experience:
Bachelors Degree in Engineering/ Bsc / MCA with 2 to 3 years experience in Telecom/IT Role Specific Knowledge
Windows System administration & Working knowledge on Linux Servers
Basic Knowledge on LAN, Routers, Firewall, VPN & VLAN Experience in Database, backup, Product Support, Production Support/Application Support
Product/Service Specific Knowledge:
> Good understanding of telecom/GSM concepts and solutions/products in telecom space.
> Good knowledge of Windows and Linux OS or worked as system administrator for 1 year.
> Basic knowledge of ‘Networking’ with hands on experience in IP routing, switch configuration, Firewall configuration.
> Experience in Database, backup, Product Support, Production Support/Application Support
> High energy level and be able to effectively work with various cross functional teams
Remuneration: At par the Industry + all basic facilities
Please contact - Sunil @ Protected content send across your CVs: Protected content