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Operations Engineer required - Urgently (Accra)

Job Title: Operations Engineer - Mobile VAS Company

Job Location: ACCRA - Osu area

> Responsible for product & platform support for mobile operator. Single point of contact for all operational/technical issues.

> Would have to gain in-depth operational knowledge of Spice products and diagnose/fix most of the issues and complaints with minimal support from the Product team

> Managing windows/linux servers, storage systems & Network Server/product deployment, expansion & testing - Process adherence & incident reports

> Troubleshooting on platform/products/networking/telecom/database

>Should be hands on for all the day to day operational activities (Process adherence & incident reports, security updates, Backup, Reporting, Release management, Testing, CDR, reconciliation).

Required Educational Qualifications & Years of Experience:

Bachelors Degree in Engineering/ Bsc / MCA with 2 to 3 years experience in Telecom/IT Role Specific Knowledge

Windows System administration & Working knowledge on Linux Servers
Basic Knowledge on LAN, Routers, Firewall, VPN & VLAN Experience in Database, backup, Product Support, Production Support/Application Support

Product/Service Specific Knowledge:

> Good understanding of telecom/GSM concepts and solutions/products in telecom space.

> Good knowledge of Windows and Linux OS or worked as system administrator for 1 year.

> Basic knowledge of ‘Networking’ with hands on experience in IP routing, switch configuration, Firewall configuration.

> Experience in Database, backup, Product Support, Production Support/Application Support

> High energy level and be able to effectively work with various cross functional teams

Remuneration: At par the Industry + all basic facilities

Please contact - Sunil @ Protected content send across your CVs: Protected content


Sunil Kumar