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Help on request of Criminal Record / Expat Agency (Almaty)

Good morning. Hope someone may help.
My husband, italian nationality, works in Almaty- Kazakstan since March Protected content will leave Kazakistan in mid March Protected content .
His new employer in Europe has asked a copy of the Criminal Report.
I gave a look at the egov site of Kazakistan and the procedure is not so easy if you don't speak Kazak or Russian.
Do you have any idea if there is an agency in Almaty taht could help getting this document either online or directly c/o the Prosecutor's Office or the PSC (which I believe must be some Public Office).
He can apply online via the e-gov site but to do so he needs an electronic signature which can be obatined but must be registered c/o a PSC. Moreover the applications are in in Kazak language. An agency that could help him or take care the issue would be the best...
Do you have any idea if someone can help on this matter?

Thanks
Stefania

Almaty Forum