There should be a thread in the forums warning us which companies to avoid. It is unfortunate that Jordan has nonexistent after sales service. Some companies are worse than others. Some are unbearable.
As of today we have been waiting for one month and two days for Vestel to come fix a fridge we purchased from them. I have taken three days off work to meet them at home, they never came. And when they came they blamed me for not answering my phone and refused to shoulder any of the blame. They never called. (Cell Phones have this neat feature that tells you if you have missed calls ...)
I called a lawyer and asked for advice. Only after threatening legal action did they agree to come out and fix their product.