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Chinese customer service (Amsterdam)

Chinese speakers for a customer service position.

The company is looking for people to support the business in the fast-growing hotel markets.

The company, one of the support companies in The Netherlands, is looking for native speaking Customer Service Executives (CSE) to join our dynamic, pleasant and international work environment in Amsterdam.

As a CSE you will act as an intermediary between the customers and accommodations by handling a variety of inquiries. This is a full-time Protected content position in scheduled shifts.

Main Responsibilities:
Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail;
Delivering high level of customer service;
Actively participate in various projects within the department;
Promote the culture within your colleagues.


The offer:
Protected content market conformed salary- based on 40 hours;
Protected content (4 weeks) paid training;
Protected content schedule Protected content in advance;
Protected content working environment;
Protected content office location in the center of Amsterdam;
Protected content % holiday money paid in May of every year;
Protected content per year on full time basis;
Protected content Bonus Plan 12% of your salary, based on set targets
Protected content % Premium pay for hours worked after 7pm;
Protected content % Premium pay for hours worked before 7pm on the Weekend;
Protected content % Premium pay for hours worked after 7pm on the Weekend;
Protected content allowance;
Protected content lunch.
Protected content


Our ideal candidate:
Protected content excellent communication and problem solving skills;
Protected content responsibility and ownership;
Protected content passionate about helping customers;
Protected content fluent in both written and spoken English and another languages.
Protected content available Full-time (40h/week) and flexible in work schedule;
Protected content in possession of a valid work-permit for The Netherlands.

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