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English Customer Service (Amsterdam)

Are you looking for an exciting position within a young and enthusiastic team in an international company? Have you always dreamt to live in Amsterdam? Are you excited about sport brands? Our client is looking for a Customer Service Representative, responsible for answering requests from prospective customers. If sports and electronics are your passion, then join our team! You will be handling customer inquiries with the highest level of professionalism, combined with knowledgeable technical support.

You will be responsible for but not limited to:
• Offering customer service to end users/dealers in relation to a wide range of electronic products
• Administrative tasks, mainly including interactions with customers/ dealers, answering emails from customers/dealers
• Ensure customer satisfaction by providing timely and accurate information
• Logging detailed and accurate case notes to ensure optimal assistance for customers

Please only apply if you meet the following requirements:
• Near or Native English speaker
• You have strong typing and PC skills
• A technical aptitude is a plus
• Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and
you have good writing skills
• You are outgoing and approachable, emphatic with excellent customer service and enjoy working in a team
environment
• Well-organized, accurate, detail-oriented, professional with high self-motivation

What we offer:
- International environment, young and informal workplace
- A direct contract from the company
- Good pension plan
- Health insurance benefits
- Salary around 24K per year
- Many possibilities for development and promotions
- Location easy to reach by public transport
- Compensation of travel costs

Amsterdam Forum