Hello Job seekers,
The Client Relations Center at Richemont is seeking native German and/or French speakers!
We are looking for a professional and sociable individual who truly enjoy and thrives from engaging with clients and colleagues. Due to the challenging nature of this position, we seek for our advisor to take ownership of their daily tasks whilst being able to adapt easily to changes. Our advisor should possess strong organizational, computer as well as excellent verbal and written skills. A real interest in the luxury business and a commercial mindset are essential.
The Advisor is a passionate brand representative who thrives in an international and client focused environment. An individual, who has a strong affinity for luxury, enjoys working in a team and takes pride in raising the standards when it comes to customer experience.
-Answer daily calls and emails within the set Service Level Agreement
-Ensure excellent luxury service and client satisfaction
-Recognize sales opportunities and convert them into sales
-Master Richemont and brand specific tools
-Respect processes and procedures
-Actively contribute to the development of our department by providing constructive input
If you would be interested in the position, or finding out more, please feel free to contact me.