I've contacted Inna early last week to help us finding a new home in Astana, on the basis of her "activism" on this forum. We met and visited a few estates together, discussing about our location criteria (house vs. apartment, proximity to schools, etc).
Inna seems to be a very nice and resourceful person, both able to understand and guide. And it was fun!
Although this is only the start of the process (we should settle in Astana in a few weeks), I wanted to wait no longer before letting you know that Inna's advices are definitely valuable to new comers.