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bad cell phone quality (Bangkok)

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Hi, we moved to Bangkok 3 days ago and live in a high rise building in the 23rd floor on Rama IV.
I use a Nokia x2 and my husband a Nokia 97mini. We have the problem that both phones show full signal, but as soon as we receive a call or want ot make a call the signal goes away and calling is not possible or the call only lasts a couple of minutes.
Does anybody else has a problem like this? what can we do?
I would appreciate if somebody can help me
Thanks
Liz

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