Collector for German market (German speaking) (Barcelona)
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Are you results oriented with strong finance and customer contact skills? Do you speak German and want to work in an international environment with native speakers from Europe and Latin America? Are you looking for a positive working environment and flexibility in how to organize your daily tasks? If yes, then you should apply for this post in our Global Credit and Collections team based in the World Trade Center in the centre of Barcelona.
We are looking for a collector to support the DACH (Austria, Germany, Switzerland) collection team.
In the role as a collector, you will be responsible for customer relation management; investigating issues that occur after sales and clarifying mismatching payments with customers, accounting and business.
You will be responsible for maintaining customer accounts and for following up on payment reminders.
Communication with our customers will happen mostly via telephone and email.
Your key objective will be to reduce the number of days our invoices are unpaid (days sales outstanding) and maintain and improve the quality of the aging of invoices.
In this job you will be responsible for covering a portfolio of approximately $6 million in receivables and approximately Protected content . This is a role where you have the opportunity to directly impact our business performance and customer satisfaction.
To be successful in this job you will have typically have an international profile, have experience working in the DACH region and have the following:
•Experience in customer service (experience in credit collections is a big plus)
•Fluent in German and English (any other languages are a plus)
•Preferably a Bachelor Degree in Business Administration, Economy or a background in credit collections
•Good Microsoft Office skills (especially excel)
•You feel comfortable talking to customers and working in a finance environment
• Good problem solving and teamwork skills
• Driven and ready to go the extra mile
Please apply via homepage: Requisition Protected content