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Costumer Service with Swedish in Madrid (Barcelona)

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RIA, and international company dedicated to money transfer service are currently recruiting an Accounts Receivable (AR) Clerk for our EMEA & South Asia headquarters in Alcobendas, Madrid, who will be responsible for securing revenue for the business by checking and following up on external agents’ deposits, both in Spain and in other EU countries. Your responsiblities will include the following:

Update receivables by checking deposits on Ria’s bank accounts, identifying deposits and record them on the system so as to update the agent’s account.
Contact agents in case of lack of payment and try to recover the due amount asap.
Attend calls of agents wanting to update their account and review their financial situation with the company.
Suspension of debtors’ accounts.
Transfer file to Collections in case the AR clerk has been unable to recover the due amount.
Attend calls of agents wanting to update their account and review their financial situation with the company.
REQUIREMENTS
Minimum A-level education, degree in a financial discipline an advantage.
1-2 years’ work experience. Experience in a call center would also be valuable.
Excellent oral and written communications skills in Swedish or German and English. A third language would be a plus.
Team player.
Detail orientated and accurate.
Ability to be flexible and adaptable when working in a fast-paced often pressurized environment
OFFER
From monday to friday
3 months with a temporary work agency andafter that incorporation to the staff
Monthly bonus if reaching objetives
17.000K

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