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Helpdesk Advisor Danish& Norwegian Market - Lisbon (Barcelona)

About us
Sitel is a global Business Process Outsourcing (BPO) leader.
Globally we have over 52,000 employees based in Protected content , spanning 26 countries. So as you can imagine the opportunities are endless for development, learning and ultimately promotion.

Since Protected content , Sitel Portugal has been providing Business Process Outsourcing (BPO) solutions to leading blue-chip clients from its base in Lisbon. Our success in this city is a result of the high level of customer service we provide to our clients’ customers, the consistency of our methodology and the tenure of our employees.

Our impressive city center location, the excellent transportation links, plus our award-winning contact center services, provide a flexible and scalable operating environment that can accommodate dynamic shifts in volume, workload and staffing requirements.

Sitel as a company is a fantastic place to work. - We know this as we have listened to our employees via different varieties of forums and employee engagement surveys.

Do you want to be part of one of the friendliest, most exciting and satisfying working environments? Then think Sitel - ‘a great place to work’.

Do you want to be part of a globally recognised operation? Then think Sitel – ‘a great place to work’.

Following the growth of our company in Portugal, we are now recruiting Danish and Norwegian speakers to perform the role of Helpdesk Advisor to one of the biggest companies in the world, acting as a Printers developer and provider. Located in our office in Lisbon you will be integrated in a multicultural team. We are looking for new talent with commitment to build with Sitel Portugal a successful career.

We offer:
- A competitive monthly gross salary between Protected content and Protected content + Private health insurance + relocation package.
- Training (Starting Date: 01/07/ Protected content Lisbon): 8 weeks from 09h-18h Monday to Friday; Fully paid by Sitel and included in the work contract (training will be in English)
- Working Hours: Full-time 8h/day from Monday to Friday
- Talent management plan and Multicultural team

Sitel provide private health insurance to all employees, after 6 months of work.
We can help you finding accommodation in Lisbon, sharing with you trustful contacts.

Responsibilities:
•Following the growth of our company in Portugal, we are now recruiting Danish and Norwegian speakers to perform the role of Helpdesk Advisor to one of the biggest companies in the world, acting as a Printers developer and provider. Located in our office in Lisbon you will be integrated in a multicultural team. We are looking for new talent with commitment to build with Sitel Portugal a successful career.

Education:
•High School degree (minimum)
•IT Technical training or degree is a plus

Experience Target :
•Previous Helpdesk or Service Desk Experience
•Advanced hardware and software technical knowledge
•Experience in dealing with customers

Skills:
•Danish or Norwegian Speaker
•Good English Knowledge both spoken and written
•Hardware and Software technical skills/knowledge
•Passionate about IT and Technologies
•Knowledge about Printers will be a plus
•Excellent Communication skills and Client oriented
•Team-Player & Conflict solving qualities

If you are interested and want to start a new professional path in brightening Lisbon, please send your CV to: Protected content with Reference "Lisbon".

Thanks

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