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Helpdesk (Dutch+French) is needed! (Barcelona)

Join an existing international team of a fast-growing company, which provides modular business management and POS solutions for retail and hotel industry. You will work in a small team, in a family like and stable environment. Besides these benefits an access to a pool in the building is provided. The company is located close to Sant Cugat Protected content . by train from the Barcelona city center).

The Job

The main tasks include:
- Respond to customer inquiries, primarily by telephone and e-mail
- Resolve customer technical issues through troubleshooting simple to complex network problems
- Be responsible for customers across Europe
- Meet or exceed all Global Service Desk metrics and process requirements
- The salary will depend on the level of experience

The Profile

- Excellent level of Dutch, French and English. Spanish is a plus.
- Bachelor degree in Computer Science or similar by experience
- Previous experience in helpdesk position
- Very good communication skills
- Strong team spirit and helpful attitude
- Pro-active and initiative taker

The Offer

- Attractive salary package in line with market conditions: between 22.000€ and 24.000€ / year, based on level of experience
- Permanent contract with a 3 months trial period
- Open-minded, respectful company culture
- Access to a swimming pool in the office building
- A company respectful towards its employees
- An international company with a family company culture
- Open communication and team oriented environment
- Occasional travel to Belgium (for trainings)

If you are interested apply through link below:

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