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IT Technical Support (Barcelona)

The Company

Our Client is a renowned company running IT helpdesks in Barcelona for international companies.

The Job

The ideal candidate ensures customer support. The main tasks involve:
- Handle incoming calls and log details in the company’s tracking system
- Maintain technical knowledge and expertise associated
- Progress and close service calls to a satisfactory level
- Liaise with Senior Analyst on specific open calls

The Profile

- French or German native speaker, and fluency in English
- Previous experience in technical customer support is an advantage
- Advanced knowledge of IT

The Offer

- Salary in line with market conditions
- Career progression opportunities
- Extra-legal benefits including meal vouchers, discounts on sport clubs and free Spanish classes

Barcelona Forum