LOOKING FOR -Travel Counselor with Dutch Language (Barcelona)
Adecco, as the HR provider of American Express Global Business Travel, is loking for a Travel Counselor with Dutch language.
-Booking of air/rail/ferry, hotel, car and other services related to a business trip including the understanding of Farenotes and doing rebookings
-Providing proactive consulting to ensure that the best - logical- price suitable for the trip, traveller and corporation has been obtained
-Creating a compelling experience within each customer contact that produces a highly satisfied customer and ensures single contact resolution.
-Ensuring customers- needs and special contracts/deals between clients & suppliers
-Acting according to American Express processes, i.e. offering our preferred suppliers
-Assistance around travel: Visa, clearance of invoices, refunds/cancellations
-Taking care of quality & feedback
-Ability to work in a goal oriented service environment (both sales & service goals)
If you are interested, you can send us your application at Protected content