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Recruiting CROATIAN speakers with perfect English (Barcelona)

Talent Search People is a recruitment agency based in Barcelona, Madrid and Lisbone.

Organization
Our client is a leading multinational online reservations company based in Barcelona.

Function
As a Customer Service Executive, you will be working in the Customer Service division and reporting the team manager. Your objective will be handling pre- and post booking inquiries.

Your main responsibilities:

-Handle pre and post reservation inquiries by phone, e-mail and fax
-Modify, change and/or cancel existing reservations
-Processing traveling reservations via telephone
- Handling outbound calls to arrange special requests
-Relationship management
-Manage relationships by providing high levels of customer service and account management support.
-Ensuring the complete reservations cycle and supporting all issues

Requirements
Qualifications
-Native level of Croatian
-Fluent in English
-Experienced with internet and travel industry

Skills
-Exceptional communication skills;
-Exceptional commercial selling skills;
-Problem solving;
-Sense of responsibility;
-Independent and customer friendly.

Other
-Available to work full-time Protected content and flexible in work schedule
-Available to attend a full-time (2 weeks) paid training
-In possession of a valid work-permit for Spain (if required).

Offer
-Start date: 5 January Protected content
-Competitive salary
-Multinational environment
Information
Patricia Chmielowiec
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( Protected content )
Application
Patricia Chmielowiec
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( Protected content )

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