Description: Danish, Dutch, Finnish, Norwegian or Swedish Speaking
Are you passionate about helping customers? We are currently looking for highly motivated Customer Care Agents to join our multi-national team in Berlin.
You provide friendly and personal inbound customer service via phone, email and chat. After extensive,fully paid training you will be the main person of contact for our customers. In addition to specific information, guidance and instructions for creating print products and websites, you support our customers during order placements, explain our product range and production processes. Your goal is to exceed customer expectations by giving professional customer-focused advice.
Requirements: YOUR PROFILE
• Working experience in the service industry • Native level speaker in at least one of the needed languages • Genuine interest and passion for eCommerce and design • Excellent communication skills, both verbal and written • Service-oriented mentality • Demonstrated resilience and problem solving ability