To support our Dutch Customer Care team we are searching, with immediate effect, for a Dutch native speaker as Customer Care Agent
You are interacting directly with our Dutch customers and will be the first contact person to answer every question regarding our website. Your main task will be working on individual user requests and consultation of our customers via telephone and email. Apart from that you will carry out different projects and actions concerning the quality assurance. In addition you are involved in building up and developing the Dutch customer care department.
Ideally you have already work experience in a customer care department, in a call center or you have completed an apprenticeship in a commercial area
You like being friendly and consultative to customers, you are eloquent and you have a high willingness to help
You are a Dutch native with good language skills in English or German
Your strength is communication, you have rhetorical skills and you are able to convince people
You are creative, flexible and resilient
You have very good knowledge in MS Office and a high degree of internet affinity
We offer you challenging and exciting tasks in an international and entrepreneurial environment. In addition, we also offer a generous remuneration and the opportunity for acceptance and quick integration into a motivated, international team. Please note that this position is in Berlin, Germany.
Have we awakened your interest in eDarling?
Please send your completed application with your possible starting date to Protected content with the subject: “Application for Customer Care Netherlands.” If you have any questions concerning your application, do not hesitate to contact us. We look forward to meeting you!