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Academic Operations Director (Bogotá)

Position Overview: Academic Operations Director
Description: Bogotá Business English, the market leader in Colombia in language development and cross-cultural training, is currently seeking an outgoing and visionary leader to join our management team. He/she will be in charge of operational delivery and execution of our product, while leading a multi-disciplinary and international team of professors.

What you’ll do
•Direct our operational strategy through planning, implementation, monitoring and analysis, focusing on effectiveness and efficiency
•Execution and supervision of daily operational activities and post sales activities
•Coordination of all key client accounts, execution of service and management of quality controls
•Development of hiring growth practices, focusing on recruitment and retainment of our teaching staff
•Lead the design of product development in order to fulfill current and future client needs

We’re looking for someone who…
•Possess a high level of empathy with the ability to quickly build rapport
•Strong project management and collaboration skills with past experience
•Excellent written and verbal skills, both in Spanish and English
•Excellent leadership skills and the ability to make decisions
•Experience with teaching or training (corporate training, English training, etc)
•Excellent communicator and very detailed oriented
•Experience working with clients to deliver a B2B quality product (internal or external)
•Diplomatic and able to work well with a wide range of personalities in a multi-cultural environment
•Strong passion to create change in Colombia and Latin America

Preferred Qualifications
•CELTA, TESOL or equivalent

Please send CV and link to your Linkedin profile to Protected content , with subject line “Academic Operations Vacancy.”

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