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Police clearance (Bogotá)

Has anyone managed to get a police clearance in Colombia, to use overseas? My employer has told me it can be done online, but when I tried this it did not provide me with any kind of official looking document, just a print-out, and it did not even have my name, only my cedula number. I realise this is now it's done here, but as a teacher returning to the UK, I need a police clearance in order to work, and I do not think they will accept the print-out that does not have my name on it, or understand what a cedula number is!

Does anyone know where I can get a proper signed letter? I am happy to pay, just need to get it before I leave! I know I will need to get it translated into English, that's not a problem.

Bogotá Forum