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Opportunity for Swedish Speakers - AMEX (Brighton)

Job Description

Customer Care Professional – Swedish Speaking

You won’t just help customers.
You’ll help YOUR customers.

Every one of our Customer Care Professionals represents the American Express Brand. They take their work personally because they’re more than a friendly voice on the phone; they’re problem solvers and relationship builders. And the people you’ll work with, and the clients you’ll care for, value your passion and unique personality as much as we do.

The majority of corporate clients you will be servicing will be via email; however you will be required to take some calls.

Are you fluent in Swedish and English? Are you a great communicator? Are you looking to work in a fun customer service team?
Then why not advance your career with a global leader in financial services based in Brighton, England?

You’ll do more than the expected.
You’ll do the unexpected.

It’s impossible to list everything you’ll do here because every customer is different. But a few things are clear, you’ll:

Respond quickly and accurately to customer questions and issues
Offer customers unique solutions
Find new ways to offer customers a better experience
Suggest new ways to improve processes and customer care
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Qualifications

Do you have what takes to build a career here?

Fluent in Swedish and English
Strong written and verbal communication
Desire to have fun working with others
Creative thinker and problem solver
Ability to work in a fast paced metric driven environment
Proficient at multitasking and navigation in a Windows environment
Advantageous to have a technical background

Why American Express

Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. We are located in the European Head Office with a lot of development opportunities. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on Protected content or Protected content Russia based candidates Protected content .

ReqID: Protected content

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