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German Customer Service Executive (Bristol)

Hi All, we're looking to recruit a German speaking Customer Service Executive for their reputable manufacturing client based in North Bristol.

Our client offer a professional and friendly working environment coupled with excellent benefits!

The successful candidate will be responsible for:

- Taking responsibility for all aspects of account administration, account queries and sales support.
- Maintaining timely and effective communication with customers: internal contacts and third parties.
- Processing orders and requests in line with standard procedures and proposes improvements to procedures, where possible, to improve efficiency and effectiveness.
- Maintaining up-to-date knowledge of products, customers, processes and suppliers.
- Building strong relationships with the rest of the supply chain (from buying to dispatch) and working effectively with them to improve service to the customer.
- Building strong relationships with all customers.
- Gathering information and driving improvement actions regarding:
- Future customer needs (volumes, promotions, trials etc.)
- Pricing.
- Technical Issues.
- Samples.
- Remaining aware of all health and safety issues relevant to the job.
- Remaining fully flexible to meet business requirements.

You will have the following skills and experience:

· Experience of working in a Customer Service position within a manufacturing environment.
· Possess strong administration skills.
· Using Excel to an intermediate level.
· Demonstrate the ability to communicate at all levels and be fluent in the German language to business level.
· Proven planning and organisational skills.

This is a full-time position that offers excellent benefits including:

The salary for this position will be £22,037 per annum for the successful applicant.
25 days paid holiday plus bank holidays.
Annual performance and profit related bonus (discretionary).
Private medical insurance.
Pension scheme.
Death in benefit scheme.
Subsidised canteen.
Free on-site parking.
Excellent working environment.

Bristol Forum