Join now
Log in Join

ICT Helpdesk Danish/Swedish/Norwegian/English, , F (Brussels)


I am urgently looking for an IT Helpdesk.


As an ICT Helpdesk you will:

• Make sure that requests are correctly logged, assigned and responded on time following the agreed standards and procedures
• Be the single point of contact for all ICT related requests
• Responsible for solving all ICT-related calls, incidents, problems
• Join the 1st line support team
• Active tracking of open calls, incidents & changes
• You will be involved in installation, registration and testing on different hardware and software
• Provide statistical information and reports when required
• Administrate changes in ICT equipment


• ITIL certification is a plus
• High school degree minimum
• Fluent in Danish, Swedish, Norwegian and English (at least 2 of them)
Protected content experience in similar situation
• Eager to learn and able to work in team
• Pro-active, co-operative and flexible with customers
• ICT certification is a plus
• Experience and interest in hardware & software

Please feel free to contact Shagha Alinaghian on the Protected content send your CV in Word format to Protected content

Offers from our Partners
Offers from our Partners
Offers from our Partners
Offers from our Partners

Brussels Forum