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French speaking Helpdesk Agent (Budapest)

Do you speak French AND English on a high level?
Would you like to join to a fast growing multinational team?
Would you like to face new challenges and improve your communication skills?

French speaking Helpdesk Agent

Tasks:
- Provide first level support via phone and e-mail
- Manage customer claims and complaints
- Receive customers' calls from French speaking countries
- Take part in trainings
- Manage regular and ad-hoc reports and other administrative tasks
- Incident resolution and recovery

Requirements:
- Fluent English AND French knowledge is a must
- Great communication and problem solving skills
- BA/BsC or MA/MsC degree
- Strong computer knowledge: NO high level IT expertise necessary to fill the position, strong user level computer literacy is sufficient
- Knowledge of current Windows operating systems
- Client-oriented view
- Stress-tolerance

Our Client's offer:
- High standard office environment
- Multicultural and multinational atmosphere
- Constant self-development opportunities (e.g.: trainings)
- Competitive salary and compensation package

APPLICANTS FROM OUTSIDE HUNGARY ARE ALSO WELCOME. SPEAKING HUNGARIAN IS NOT A MUST FOR THE POSITION.

In case you are interested in the above position, please send your English CV to the following e-mail address: Protected content

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