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Swedish speaker job opportunity in Budapest

For our multinational clients we are looking for Swedish speaking Customer Service Representatives to their continuously expanding organization.

Requirements:

High level of English, fluency in Swedish
Stress-resistant personality
Accuracy, customer-focused attitude
Good knowledge of Excel, SAP is an advantage
min 1 year relevant experience in a multinational environment (customer relation / supply chain management) is an advantage
fresh grads are also highly welcome

Main tasks:

Manage client contracts
Handle customer claims in a proper manner
Track orders and manage day to day communication with customers
Manage customer database
Manage customers' complaints
Ensure accurate service request status
Close service request on time with required data
Manage service related customer claims
Resolve issues and participate in improvement planning

Offer:

Competitive compensation and benefits package
Dynamic, multinational environment in a human size structure
High standard office in Budapest

If you are interested in this opportunity please apply with your English CV on Protected content or directly on out website: Protected content

Budapest Forum