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Customer Care Representative (Native speakers) (Chiang Mai)

We are now seeking to recruit employees with strong communication skills to support our international team in Chiang Mai, Thailand, within the multi-lingual customer support department.

Chiang Mai Lanna Business Services Ltd. (CLBS) offers a professional and high quality support service to international companies in their daily business routines, and stands for diversity, social responsibility and family friendliness. Since its foundation in Protected content has expanded to become one of the biggest employers for European nationals in Northern Thailand. We are currently offering the opportunity to live and work in Thailand on a long-term basis to German, Italian, French, English and Spanish native speakers.

You will carry out following tasks:
Your most significant responsibility will be providing outstanding customer service.
You will answer and handle incoming calls in English as your native language diligently and competently.
You compile, structure and forward information adequately.
You place orders and manage and coordinate appointments.
You are part of the company’s improvement processes and thus assure a high work quality.

Professional requirements:
You must have successfully completed a vocational training or have achieved a bachelors degree.
Previous experience is essential.
You are able to communicate confidently in English as your native language both in writing and orally.
You have already gained some work experience within an office environment.
You possess good computer and IT skills and are well-versed with using the internet.
Personal requirements:

You have the required mindset for working within a service environment.
You are motivated and have a friendly and communicative personality.
You are proficient in written and oral communication.
You have a confident and pleasant attitude.
You demonstrate an immediate understanding and approach your work attentively.
You adapt and adjust quickly to changing circumstances.
You are able to work independently, responsibly and client-orientated.
You are open to other cultures.
What we offer

CLBS feels the sense of responsibility towards its employees who contribute significantly to the company’s success. You will work in an innovative, modern business together with colleagues of different nationalities. Furthermore we offer open-ended employment with a competitive salary in Thailand and carry out all necessary steps for your work visa and work permit to be issued. Thus you will be able to experience the beauty of a country during your free time and whilst on holidays and have at the same time a regular position within a socially responsible company.

Our aim is to continue with you on our path to success and provide our customers with an excellent service. If you would like to join a modern, international and socially responsible company in Thailand and work with us to reach our goals then apply online by submitting your complete application documents.

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