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Hi Guys, I have a very good Experience in call center industry lasted 10 years, and lunched 3 successful accounts, i'll be happy to provide training to Agents, TLs & Account Managers in:
• Lead Protected content . 1. Management & Leadership Skills.2. Coaching Techniques.3. Disciplinary Action Plans.4. Time Management.5. Protected content Skills.• Protected content 200 Course. • Academy of Excellence Training.• Protected content Academy program:1. Coaching Tactics and Techniques.2. Accountability Sessions.3. Setting Proper Expectations.4. Acceleration Huddles & One on One Meetings.5. Motivation Techniques and Drive Numbers.6. Time Management & Task Prioritizing.7. Protected content & Action plans.
if you are interested contact me on Protected content