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looking for a Customer Service Manager (Doha)

International Language Center in Doha is looking for a female Customer Service Manager who is already based in Doha for a full-time position.

-Level of English language is not lower than Intermediate
-Level of Arabic language is not lower than Upper-Intermediate, with good writing and translating skills;
-Work experience in customer service of minimum 3 years, preferably with Qataris and in Arab speaking countries;
-Excellent communication skills;
- Competent user of Microsoft Office;
-Quick learner;
-Punctual, attentive to detail and able to work with large quantities of documentation.

-Respond to all incoming telephone calls and greet visitors;
-Helping clients in the selection of our courses;
-Advise clients about all our programs and courses;
-Compile data from client placement tests to form groups;
-Assist in organizing internal meetings and events;
-Facilitate the smooth running of administrative procedures;
-Procurement of office stationary etc.

- Competitive salary + bonus;
-Working day shifts from 08:00 to 18:00 or from 11:00 am to 20:00
-Trial period of 3 months;
-Paid leave;
-Friendly international staff;
- Career opportunities.

Please, send you CV to elmira. Protected content Protected content .
Thank you!!!