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Retail : Luxury Goods & Jewelry (Dubai)

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Mohamed Hilal Group is looking for Business Analyst - Brand Manager who:
Is responsible for understanding business requirements, the risks, and helping to identify solutions based on priorities
Works on various projects including the evaluation of current global processes in order to maximize existing systems and business solutions as well as the transition to new systems
Is a key liaison with various cross functional partners to ensure that the business needs are being met on a daily basis as well as on a project to project basis
Arab & Western (Arabic speaker)
Key Responsibilities:
Assist in gathering and documenting business requirements
Assist in business process sessions and documentation of workflows
Facilitate problem solving sessions with business users and present findings to his/her manager
Understand the “big picture” and strive for best practices that can be implemented globally
Involved in creating and implementing change management strategies
Assist in creating/editing training documentation
Support end user training sessions and workshops
Creates business test scripts and facilitates User Acceptance Testing for system implementations, modifications, and fixes
Establish partnerships in cross functional areas to support company initiatives
Partner closely with the IT team to work through systems issues and to identify process improvements
Help to bridge the gap and understanding between IT and end users
Maintain communication with the business on project statuses and issue resolution
Provide continuous support and training to the business teams
Qualifications:
Minimum Bachelor’s Degree in Business or related field
3-4 years’ experience in supporting the business in retail systems implementations to include: business requirements gathering, business process definition, change management, end user training, and User Acceptance Testing
Systems experience in retail reporting applications, Microstrategy strongly preferred
Systems experience in merchandising applications to include: item and PO creation, price management, and attributing
Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas
Ability to analyze problems and propose solutions
Excellent time management skills including the ability to manage multiple projects at a given time
Ability to work in a fast-paced, dynamic environment
Olimpia Mascolo
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