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Dear All -
Currently I'm based in Dubai and working as HR Relationship Manager for Ultimate Group.
PROFESSIONAL SKILLS Customer Service (Voice & Non-Voice) Client Relationship Management Operations Management Resource Hiring Training and Development Agent Performance Analytics Customer Experience Analytics Evaluation Form Design Employee Engagement Product Launch Optimization Performance Management Budgeting & Forecasting Resource Management & Deployment Strategic Project Planning Implementation Staff planning Operations MIS Quality Operations Management Process Re-engineering Employee Relations Service Delivery
Excellent knowledge of MS Excel & Powerpoint.
Wipro (Delhi, India) HyperQuality (Gurgaon, India) Xpress Money World Wide (Abu Dhabi, UAE) Ultimate HR Solutions (Dubai, UAE)
Consultation for brands –
USA & Canadian Clients
HP (North America) Orkin (North America) World Disney World (North America) USTS – United States Tech Support Dell (North America) Rogers Inc. (Canada)
United Arab Emirates Clients
Standard Chartered Bank (UAE) Commercial Bank International (UAE) First Gulf Bank (UAE) BMW (UAE) Abu Dhabi Investment Authority (UAE) Dun & Bradstreet BenQ (UAE) Link Dot Net (UAE)