Management opportunites like this don't come by that often. We are currently looking for an experienced Teamleader for a great team in Dublin. The Team Leader job is a challenging role that involves the daily management of a team of IT Support agents that support a variety of markets. The agents are dealing with a range of IT issues that come in by phone an email. You will report to the various in-country teams as well as to the IT service manager in Dublin and will be responsible for achieving and exceeding monthly KPI's and SLA's.