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Does someone use (Duesseldorf)

Hi, I use the for my mobile, which says you can send a text or call any Europian countries with 9 cent per minute.

I have never had problems calling or sending texts to German numbers but it seems that I can text to the foreign numbers(I tried with some Iitalian&English numbers) only when I had previously got texts from these numbers.

One of my friends use the same mobile service and says he doesn't have this kind of problems.
Could anyone tell me what I should do to make it work properly?


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