How to GET Great Service: Upgrade From Everyday Customer to VIP
How many times have you wished that you could get better service at a restaurant, hotel, beautician, government offices, doctor, bank, etc.? With “How to GET Great Service”, this will no longer be a question of luck!
In this talk, Howard Rokofsky, will discuss some of the techniques from his book and answer your questions on how you can get better service, anywhere you go. Feel free to read a few chapters at http://www.amazon.com/dp/B07CLK5KXN
Our Speaker, Howard Rokofsky, since 2002 has been teaching soft skills (specializing in Presentation, Negotiation, and Persuasion skills) to managers at companies of all sizes. Over that time, he has gathered a wealth of information which he condensed into the first “C-to-B handbook” – a how-to guide to persuasion, written from the customer’s point of view.
Program: Presentation, Q&A and breakout rooms.
Time: 19:30 (Zurich), 18:30 (London), 22:30 (Dubai), 20:30 (Moscow), 13:30 (New York).