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Visa Officers (Frankfurt)

VFS Global ( Protected content ) is currently recruiting two Arabic speaking Visa Submission Officers to work in our upcoming Visa Service Centre in Frankfurt.
As a Submission Officer you will be both customer focused, and sales driven, and will possess strong administration skills. As you will be required to enter sensitive data, attention to detail and accuracy are an absolute must!

JOB RESPONSIBILITIES

• Document scrutiny & collection for visa processing
• Handling customer/applicant queries personally or via email, telephone
• Ensuring all administration & logistics of passport delivery to consulate / applicant /Logistics Company etc.
• Maintain & record all application data
• Handling of cash & bank related transactions if assigned

ESSENTIAL REQUIREMENTS

• Excellent written & verbal communication skills
• Good knowledge of Microsoft Office packages
• A good attention to accuracy and detail
• A pro-active can-do attitude
• Flexible / ready and willing to work in shifts
• Arabic speaker
• Knowledge of English is a must. German language preferred.

Working hours - Monday - Friday 8. Protected content pm or as decided by the management

Please note that this contract in initially limited to 3 months, with the possibility of extension.

To be considered for this position, please submit a covering letter and your CV in English to Protected content

Frankfurt Forum