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MSF - Deployment Project Coordinator (Geneva)


Médecins Sans Frontières – Operational Center of Geneva
is recruiting for the UniField project
a Deployment Project Coordinator

Following a feasibility study carried out in the first semester Protected content MSF International Office on the initiative of the Operational Center of Geneva (OCG), the 5 MSF operational centers (Amsterdam, Brussels, Barcelona, Geneva and Paris) have decided to launch the international UniField project aiming at replacing the field information system (IS) solutions currently used for handling finance and supply (Saga, BooX, LogistiX…).
Among the major operational, financial and logistic stakes of the project we can underline:
• The necessity to have IS tools allowing fields to improve the management of their operations
• The necessity to have common principles and common field tools in order to support the operational strategy of resource sharing and collaboration (joint coordinations, sharing of support, trainings, HR pools…)
• The necessity to have a higher degree of coherence of the information between various business areas (in particular between supply and finance) and between fields and HQ
The Operational Center of Geneva was selected for carrying out the project. After a 6-months analysis phase, the 5 operational centers have come to a common requirements aiming at defining a clear functional and non-functional perimeter to the project and selecting the most appropriate product on the market. A subsequent selection phase of a market tool has been concluded until mid-July Protected content .
The project is now entering into the implementation phase aiming at realising the solution and deploying it on the MSF fields and is enlarging the project team to carry out this international project aiming at supporting the operations of the whole movement.
Under the responsibility of the Product Manager and of the Project Manager, the Deployment Project Coordinator will be in charge of coordinating the process of the deployment of the application in the field. This mission particularly includes the definition of the strategy of deployment (where, when?) and the trainings of the users estimated up to Protected content more than 60 countries.
More specifically, the Deployment Project Coordinator will have the following tasks:
• Support the change management along the deployment phase, identify and propose measures to grant a smoothly transition from previous softwares to new one
• Carry on investigations in the OC’s about the operational, functional and HR figures (number of users, distribution over othe section and over the countries, etc…)
• Define the deployment strategy for the UniField application with the OCs (deployment per section, per region, etc….), taking into account the organisational, functional, and technical contraints
• Define the organisational setup, HR and financial ressources for supporting the deployment strategy
• Recruit and manage the training officers (supply and finance)
• Accompany the OCs in organizing the training in the field and in the HQs
• Ensure the establishment of the appropriate training material with the finance and supply project managers
• Setup the strategy and tools for measuring the performance of the training and take the appropriate measures to remain in line with the decided training plan
• Set-up the appropriate functional support tools to end-users (userguide, forum, hotline…)
• Ensure a good coordination in deployment operations that remain under final responsibility of the OCs
• Participate to the definition of the communication plan to accompany the deployment among MSF

Professional requirements
Personal requirements

− University degree in management or another field (engineering, finance…) with a project management orientation
Technical skills:
− Very strong Project management skills
− Change management
− Training of trainers
− Quality management
− Sensibility to software

− 2+ years field experience in an operational position (HoM, Field Coordinator, finco…) in MSF or similar organizations
− Experience in managing fix-time projects with clear deadlines
− Experience in supply/finance or related business areas is an advantage
− Experience of the deployment of an IS tool is an advantage
− MSF experience in one or several HQ’s is an advantage
− French an advantage
− English (strong oral and written skills)

Soft skills:
− Strong of analysis and synthesis
− Very strong organisational skills
− Capacity to federate managers working in various disciplines
− Very good communication skills and diplomacy
− Capacity to work independently, initiative
− Capacity of innovation
− Team spirit

Internal relationships External relationships
− Functional project Managers
− IT project Manager
− Development Project Manager
− Internal team members
− Project coordinators in each OC − Project managers of other organisations (ICRC, etc…)
− External training consultants
− Suppliers for training and end-user material

- In project mode Protected content
- Beginning of the contract: September Protected content
- Position based in Geneva (with some travel within Europe)

Application files (CV and cover letter) to be sent before July 31st Protected content by email only to: Protected content . The subject should contain the following reference: UNIFIELD-DEP. Only the selected applications will be answered.