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Senior sales Advisor (Zurich) (Graz)

In order to strengthen our team in a very prestigious boutique at the Bahnhofstrasse in Zurich, we are recruiting a Senior Sales Advisor - High End Jewels & Watches.

• Manage autonomously sales related to all categories of products sold in the store
• Manage the relation with the customer during the whole process from customer welcome at store to payment
• Input customer and sales data into the proper software system
• Perform packaging on request for items sold
• Perform back-office activities such as data entry, product receiving, intra-shop movements, daily closures, stock counting, after sale service processing…
• Create, develop and manage a solid network of high level and loyal clientele
• Seek and catch up with potential customers that have either visited the store or that have been acquired by other channels
• Support the team in organizing visual merchandising material; prepare shelves/windows according to Bvlgari guidelines
• Take in charge items to repair brought back by customers and fill in the proper repair slip performing a brief interview on the item damage.

Qualifications / Professional Capabilities
• Commercial or sales background
• At least 8 years experience in a similar position with another luxury brand
• Able to build a network of VIP clients in Zurich and potentially internationally as well
• Experience in selling highly prestigious products
• Charismatic
• Self confident
• Passion for luxury
• Capacity to interact with VIP clients
• Fluent in German or Swiss German, English; French and/or Italian an advantage
• Knowledge of sales techniques and good selling skills
• Knowledge of store procedures
• Knowledge of Marketing and CRM techniques and tools
• Good computer skills (MS Office)

Personal Competencies
• Customer orientation
• Excellent organisation
• Operational effectiveness
• Good team player
• Conscientious
• Drive
• Commitment
• Integrity
• Outstanding presentation with excellent interpersonal skills

Interested? Please send your updated English CV in WORD format to Protected content

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