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HIRING: MIDDLEWARE SPECIALIST, HK (Hong Kong)

RESPONSIBILITIES:
• Part of a 24/7 Operations organization
• Support for several J2EE Middleware Products within our Distributed Systems Shared Services environment
• Delivers a high quality of service that relates to Websphere, Weblogic, Tomcat, Apache, SunOne, JBoss that our business partners use to manage / support their business 24/7 worldwide for our end customers
• Break / Fix Protected content Oncall rotation assignments
• Problem Ticket Management
• Service Request and Change Control Management
• Audit / Security Compliancy
• Performance Monitoring / Reporting
• Customer Notification (Phone, Email, PAC2000, Paging, EACO)
• Consults with management and recommends process and procedure improvements
• Assures quality, security and compliance requirements are met for supported area and oversees updating and testing of the business continuation plans
• Escalation point for more Junior team members in the course of operational support and problem resolution
• Consults with management and recommends process and procedure improvements

IMPORTANT - If you qualify, please send your customised CV in MS WORD format to Protected content along with the "Job Title" on the Subject heading

For enquires for other potential positions, please email with "ENQUIRY" on the Subject heading

Hong Kong Forum