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Online Community Executive - English and Chinese (Hong Kong)

Toluna is the world’s leading independent online panel and technology provider to the global marketing research industry. The company provides over 1,500 of the world’s leading market research agencies, communication agencies and corporates with access to online sample, custom panels and online community building technology and DIY survey tools. Toluna has built and manages a unique online panel community of over 8 million active members across 46 countries.

For more information please visit our corporate site: Protected content and our Hong Kong community site: Protected content

• Analysis and monitor market trends, develop and implement necessary marketing programs to encourage more people to join our online communities
• Responsible for Toluna’s Hong Kong, China and/or other online communities in the Asia Pacific region
• Respond to member inquiries – mostly via email
• Monitor, moderate, and promote activities on our websites and on social media, such as Facebook
• Incentive redemption handling
• Translations and translation checks: English to/from Chinese (both Traditional and Simplified)
• Other ad hoc projects as assigned
• Degree holder in Marketing or related disciplines, with at least 1 year work experience
• Experience in the online market research industry would be a definite plus but not compulsory
• Ability to work under pressure, proactive, self-motivated, and can work without constant supervision
• Native Cantonese speaker, proficient in spoken and written English and Chinese
• Mandarin Chinese & Simplified Chinese, or other language skill would be a plus
• Proficiency in using MS PowerPoint and Excel is a must

If you are interested please send your application in both English and Chinese to this following address:
Protected content

Hong Kong Forum