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Move Coordinator (Istanbul)

Crown Worldwide Group is the world’s largest privately owned company in the field of international relocation. Crown provides transportation of household goods, global mobility services and fine arts services in Protected content around the world.
Crown is looking for a Move Coordinator to join our team in Istanbul.
The role of the Move Coordinator is to advise relocating employees, and our clients’ Human Resources, about transporting their Household Goods to/from Turkey.

Key responsibilities for this position are as follows:

To provide the highest standard of service to our customers in managing their relocation, ensuring the positive perception of the company and its services and secure great feedback

To advise customers and corporate clients about the moving and customs processes
To develop and manage close professional relationships with corporate clients
To manage relationships with existing service partners and research new potential vendors
To apply our Move Management programme to each and every relocation
To ensure the company’s management system (Interact) is accurately updated with all
necessary and appropriate information on a daily basis
To complete invoicing/job costing within time frames required for each shipment
To contribute to the development of our business through enhanced profitability and improved quality standards

We would love to hear from you if you have:

2 to 3 years of relevant work experience
Fluent command of spoken & written Turkish and English
Great communication skills
A mature, outgoing personality, proactive, self-motivated and hardworking
Commitment to providing quality customer care and service
Effective problem solving skills
Ability to work under pressure

Fluent English and Turkish are mandatory, whilst proficiencies in other languages will be a definite plus. Crown is committed to developing and investing in its people and full training will be given.
This is an exciting position in an international environment; so if you have the right experience, skills and personality, we’d love to hear from you.

Please send your CV and a cover letter to Protected content explaining how your skills and experience relate to the role.

Istanbul Forum