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Searching ro Customer Support officer (Jakarta)

We are a global supplier of branded packaging and trims to retailers, designers and merchants.
Founded in early Protected content , PT. Level Up Label Indonesia is a Japan based, the founder is familiar with supply chain & trading which has been trading since Protected content has offices in Japan, China, Bangladesh and now also in Indonesia.
Our diverse product lines include printed labels (hang tags) as well as printed fabric labels (care labels). We are focused on our customer's success by providing the highest level of product quality, customer service, global product consistency, competitive cost and management accountability to all participants in the supply chain. Our ability, to structure our production and communication processes in a format that is efficient and simplified for quick and accurate execution. Our system compliments the day to day reality and needs for quick lead times and competitive pricing.

Customer Support (Based in Manis, Tangerang)
This position’s primary responsibility is the daily communication with our clients for the order management. As daily tasks, need to have good cooperation with other department to get clients satisfaction.

Job Responsibilities:

•Communicate with all of our customers like garment factories, buying house to manage delivery.
•Oversee all of the order products delivery with following the scheduled date.
•Work with Plant Operation Manager to manage and oversee the production date with the consideration of the delivery date.
•Communicate with Japan head office about order.

Job Requirements:
•University graduate, with excellent command in English and Indonesian. Japanese will be advantage essence.
•Have excellent communication skills.
•Must be Indonesian passport holder.
•Have experience in manufacture industry. Preferable is packaging, label or garment accessories.
•2-3 years experience as a communication position.

Note: All application must be written in English.
Please email your CV and require salary to Protected content for interview arrangement.