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We are INTERNATIONAL SERVICE CHECK, Customer Experience Company, operating globally and permanently innovating to adapt to the environment requirements. We deliver accurate, statistical data and reports regarding our client's business practices.

We have an exciting home-based opportunity for a Project Manager to join our International Team. If you are a person who can take on the management of key client projects with the goal of delivering every project on time, here is your opportunity to settle in a long term collaboration with a dynamic team. Your knowledge of Mystery Shopping, Customer Feedback and Project Management will be a key!

Our supportive international environment will offer you the opportunity to join a global, innovative and multicultural team where you can enhance your project management skills!

Location: Work from your home office!

Main Duties:
Operations: Understands goals and available resources, sets up briefing materials and survey questionnaires, briefs and supervises the team members involved in the project, monitors correct performance and tackles issues to ensure timely delivery of results to client.
Client Relations: Ensures smooth communication with clients, understands and covers requirements and concerns to allow successful and trustful partnership.
Internal reporting: Understands and complies with the company's standards, achieves and measures objectives within time line and budget, regularly generates business reports.

Required Knowledge & Skills:
Native German speaker, Fluency in English, additional language is a plus
Experience in team Management or similar + Market research or anything related to Customer Experience / Customer Insight / Voice of the Customer / Mystery Shopping.
Strong organizational, analytical & problem solving skills, detail – oriented with positive attitude.
Excellent verbal, written and interpersonal communication, ability to work well with team in virtual environment.
Ability & willingness to travel for client meetings.
University Degree in Business Administration, Project Management or related would be valuable.
Proficient in Office Applications
Worker needs to provide: Own computer with stable DSL or internet connection

Conditions offered:
Type of work: Start Protected content with evolution to 40 hr/week – flexible to work on week-ends.
Status / Type of contract: Freelance with hourly rate.

Interested applicants, send resume (in English) to: Protected content with subject line “IPM-DT”.

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