We are currently looking for a person for the position of Customer Service Representative to the newly built Contact Center department to support our international clients.
Company: Amway Business Centre Europe Sp. z o.o.
Place of work: Krakow Business Park, Building 800, Krakowska 280, Protected content , Poland
Who are we looking for?
• Enthusiastic, communicative people that are willing to support our customers
• With excellent knowledge of English and one or more of following languages: German / French / Italian / Greek / Spanish / Czech / Slovakian / Danish / Hungarian / Dutch / Swedish / Slovakian / Slovenian / Croatian / Finnish / Norwegian / Chinese
• Not afraid of facing new challenges or opportunities
• With enthusiastic approach to team work and focus on internal and external customers
• Knowledge of MS Office applications, especially Excel and PowerPoint is needed
• First working experience will be a huge asset for us
What we are offering?
• Possibility to be a part of a new, dynamic team
• Chance to gain working experience within international & supporting environment
• Developing your knowledge and experience by:
o managing customers’ business needs over the phone
o processing customers’ requests and updating data in the computer systems
o receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
• Helping with the implementation of our Sales and Marketing Plan
• Generating innovative ideas and solutions that will improve customers satisfaction
• Contributing to projects in various departments outside of regular responsibilities
• Assisting other team members to leverage and develop their capabilities
• Full time contract & attractive salary
If you are interested in applying for this role, please send your CV by 3rd of June to: Protected content
The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska Protected content ., Protected content for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08. Protected content text: Journal of Laws of the Republic of Poland Protected content 101, item Protected content further amendments)."