Customer Support Specialist-Swedish Kuala Lumpur (Malaysia)
Responsibilities: • Provide world class customer service and offer solutions to our guests during and after their travels • Communicate effectively with our customers and suppliers via our primary communication channels o Inbound / Outbound o Email • Share a positive attitude with fellow colleagues, up and down the organizational chart • Have the ability to work within a shift based working schedule • Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors • Be a quick learner with attention to detail Requirements: • Fluency in Swedish and English • A willingness to learn about the travel industry • While we prefer a candidate with a degree, it’s not a requirement. Just be a good communicator • You must be able to type approximately 35 words per minute (Arabic and English) • Internet savvy • Fresh graduates are welcome • Flexible to accommodate shift work, such as morning, afternoon and weekend shift
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