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Customer Service Agent - German - Travel Agency (Lisbon)

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Vertente Humana is recruiting for its client, multinational company: native german speakers for customer service.

Job location: Lisbon, Portugal

You will be answering incoming calls from customers and give support in research, planning and reservation of business or pleasure travels.
- Help booking flights, support in transfers, hotel reservations and other services related to their journey and follow the hole process.
- Calculate costs and/or refunds to travelers and make the proper adjustments.

Availability: from 07am to 10pm (rotating 8h/day shifts)
Training: starting 30/09/2013, from 9am to 6pm

Profile:
- Native german oral and written level (eliminatory)
- Fond of travelling
- Minimum level of education: high school
- Experience in contact center (preferably)
- Experience in the tourism field (preferably)

Offer:
- Integration in a multinational company
- Basic Salary + Food Allowance + Bonuses
- Excellent work environment
- Career prospects

If you meet the above criteria, send us your resume: Protected content

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