Pre-Sales Inbound/Outbound Agent (m/f) - Fluent in (Lisbon)
Are you looking for a new challenge? Are you also interested in the field of IT? Convince us of with your skills and join our team!
Due to the successful partnership with one of our clients, considered one of the five top companies to work for in Portugal by Great Place to Work, we are looking for:
Pre-Sales Inbound/Outbound Agent (m/f)
Your main tasks
_ Identify and generate lead opportunities from inbound and outbound end user calls in order to arrange appointments;
_ Provide Marketing Partner Helpdesk Support;
_ Make outbound calls to end users or partners;
_ You will provide support to customers via Telephone, Email, Chat and Social Media;
_ Solve partner problems and make customers aware of the company’s products/website and educate the partner to become more self-sufficient;
_ Ownership until resolution of the customer’s problem;
_ Up to date knowledge of the company’s marketing tools and campaigns.
Our profile of preference
_Fluency in German and English in addition;
_Customer focus – 6 months experience in Sales;
_Excellent communication skills;
_Good planning and organizing skills;
_Good troubleshooting skills;
What we offer
_Full time position;
_Extensive training on market leading products;
_Personal development programs and mentoring to develop skills;
_Possibility to participate in a growing project;
_Good career prospects in a reputable company which rewards serious and hard workers;
_Work place: Tagus Park.
If you are looking for a new challenge in an international environment, please send your updated CV in English to: Protected content with the REF: PRE-SALES_NE
The SELLBYTEL Group is a leading international provider of premium outsourced services in sales, customer ser-vice, technical support and human resources. At 38 locations throughout the world, our highly qualified 5,500 em-ployees are delivering outstanding performance for large and medium-sized companies.