BVA, the French leader in mystery shopping in France is recruiting mystery shoppers to audit the quality of care, advice and service.
I am looking for men and women to act as Mystery Shoppers for a very high end brand in London.
What is Mystery Shopping? (also called mystery shopper or mystery shopping) The mystery shopper is a client among many that goes into a store to put in a real consulting and purchasing situation.
He observes and analyzes, according to a specific scenario, how things work and reports by answering a questionnaire. His answers will help to identify strengths and areas for improvement in the relationship between the customer and the point of sale.
For this particular mission we need people who can also read and write in Arabic (from Middle East). During the visit you have to pretend to be a TOURIST.
Your mission: Our client wants to know how their Sales Assistants transmit their passion for the brand. As the brand has very high standards of service, you will need to observe a lot of different aspects of the sales ceremony.
This mystery shopping has 2 goals:
o To measure how our client sells
o How they answer your queries
Let me know if you know anybody that might be interested or if you have any questions!
For more information please contact:
Malory HAVET : m. Protected content
Tel. : Protected content
LinkedIn contact: Protected content