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Publisher Account Manager, Central London

Publisher Account Manager, Central London

The EU Publisher Account Manager will work across company publisher clients providing best in class service to grow business opportunities, identify and resolve issues and inform and educate them of developments and best practice within the marketplace to maximise revenue .
The ideal candidate has proven experience in account management and can demonstrate growing revenue through superior customer service and upselling. They will also need to plan and execute long term strategies with clients to achieve yearly growth targets within a fast paced and dynamic team. Prioritising workloads and managing to deadlines are core competencies required along with excellent written and verbal communications.
Responsibilities:
Develop deep long term trusted partnerships with company publishers
Best in class account management to identify improvements to maximise revenue along with maintaining regular communications to remain front of mind
Establish KPI’s with publisher accounts to determine performance
Report and analyse supplier performance to KPI’s to internal stakeholders
Troubleshoot and resolve publisher enquiries, collaborating with company internal Application Support team where required
Ensure accurate monthly billings
Required Skills & Experience:
Previous online advertising experience in trafficking and/or campaign management
Awareness of 3rd party served tags (Atlas, Doubleclick, MediaMind)
Quick learner, highly adaptable, able to take in frequently changing processes and procedures
Be task orientated with a strong sense for rules, systems and an exceptional eye for detail
Strong analytical and problem solving skills
Strong oral and written communication skills
Desire to learn new technology/methodologies
A passion to always improve process’s and productivity
Proficiency in Outlook, MS Excel, PowerPoint and Salesforce
Strong understanding of the internet advertising industry, concepts and terms
Great customer service skills

If you want to work for a dynamic in a friendly environment, please send your CV for immediate consideration at William Nicolas Ltd, the agency managing the recruitment on behalf of the client, at Protected content

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