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UK mobile operator for international use (urgent)? (London)

Dear Londoners, native and non,

I have used a 3 Phone which has been great until a couple of months now. I have problems receiving SMS from abroad (especially Russia - and this is quite serious since my girlfriend's family is from there!).

1. I don't receive any messages (some of them very, very serious and urgent messages... such as girlfriend's parents visiting :-( )
2. Or I receive them Protected content later, but this happens rarely.

Before this problem started, 3 worked very fine and I have been using it for 4 years now.

I am considering to buy a new phone, and maybe also a new operator.

Any advice on what is good and reliable for international texting (both sending and receiving)?

London Forum