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Category: Communication Awards

Given to a Consul who regularly and effectively communicates with their group members, has an online presence, and promotes reliable and transparent communication together with InterNations HQ.

 

2017 Winner: Francesca Pastorelli in the Hague, Netherlands

2017 Honorable Mention: Hosanna Soler in Madrid, Spain

 

Why They Won

For this category, the Global Awards Jury considered Consuls who went above and beyond in the communication realm. We looked for Consuls who maintain an active presence among the community and assist members with queries, concerns, and general questions on the wall of their group. Those nominated also have a great relationship with their managers at HQ, keeping in close contact with feedback about their group and insights into their local community. One of 2017’s jury members makes the case for Francesca’s win:

“Francesca has definitely played an important role in shaping The Hague Community. With her “Speak Italian Group”, she has created a small Italy in the community she’s now living in. You may wonder, how did she manage to achieve all of this? Since the group was first opened, Francesca immediately posted her first activity, engaged with members by replying to their wall comments, welcomed new group members, and always uploads photos. As a Community Manager, the best part of communicating with Francesca is that, even if communicating in writing, you can feel her positive attitude and energy coming through, and you know that whatever she does, she always does it with a smile.”

Describe your relationship with your HQ contact on the Groups Team.

Being a Consul for the Speak Italian Group is a great opportunity! I try to organize a variety of activities to make them attractive for different kinds of people. I think my curiosity for different things helps me to find a range of activities and be creative.

I try to keep in close contact with the Community Management Groups Team, because I like to receive feedback about my activities.

 

How do you maintain an online presence both on and off the InterNations platform?

I think it is important to be in contact with the people who are part of the group, so that I can find out what they like and what they want from the group. It is pretty normal that people come and go in the group, this is the life of an expat. I recommend that we all enjoy this beautiful journey!

 

Congratulations to Francesca from The Hague, 2017’s winner for the Communication Award, as well as our honorable mention, Hosanna Soler from Madrid, for taking the lead on communication in all aspects of your role!

 

About the Winner:

Originally from Italy, Francesca Pastorelli moved to the Netherlands five years ago, but this didn’t stop her from bringing a bit of Italy to The Hague! In 2016, Francesca opened the Speak Italian Group, a group that has grown tremendously due to the wonderful activities that Francesca regularly organizes for her members.   

 



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