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Looking for Korean Customer Service Staff (Manila)

Major Responsibilities:
• Handling and replying to customer inquiries through email, phone, and a-live clients
• Maintaining customer relations
• Providing feedback to Supervisor/ Head on customer’s needs/feedbacks
• Preparing and generating reports/relating customer’s queries
• Researching into customer’s queries/concerns into the systems
• Data entries of event results in the systems
• And all other tasks/responsibilities assigned by the Supervisor/Head of the Department
Qualifications/Knowledge and skills set:
• Candidate must possess at least Bachelor’s/ Degree, any field
• Preferably Protected content . Experienced Employees specializing in Customer Service or equivalent
• Single, ages between Protected content
• Academic qualifications of at least Tertiary level with Bachelor’s Degree
• Work experience of at least 2 years in customer service including online support customer via live chat will be strongly considered
• Excellent to communicate in other Asian languages and European languages is an advantage
• Must be knowledgeable in the use of electronic mail (email), live chat and other online communication tools
• Highly organized, self-motivated and ability to work independently or with a team
• Proficient in Microsoft Word, Excel, PowerPoint and all other programming used for presentation and marketing
• Must be knowledgeable in Sports

Should be proficient in English & Native Language in Reading, Writing and Speaking

Manila Forum