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Banks in Italy (Milan)

Is there any bank you might recommend in Italy, efficient and a bit more reliable? As a non-EU citizen but resident of Milan, am I able to open an account with a foreign bank, if any exists in Milan? I tried Unicredit for few years, but they often have technical problems that is not solved in 24 hrs, very disappointing service, not professional staff, (those that I have encountered in my area) and difficult to communicate for non Italian speakers. Need suggestions please...

Milan Forum